{"id":13941,"date":"2022-03-05T16:16:45","date_gmt":"2022-03-05T16:16:45","guid":{"rendered":"https:\/\/main.customerpreview.com\/?page_id=13941"},"modified":"2023-01-23T14:32:54","modified_gmt":"2023-01-23T14:32:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pro2110.customerpreview.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"pl-13941\"  class=\"panel-layout\" ><div id=\"pg-13941-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-13941-0\" ><div id=\"pgc-13941-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13941-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"hide-title panel-widget-style panel-widget-style-for-13941-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Shadow<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>FREQUENTLY ASKED QUESTIONS<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13941-1\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-13941-1\" ><div id=\"pgc-13941-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13941-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-13941-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2>FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13941-2\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-13941-2\" ><div id=\"pgc-13941-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13941-2-0-0\" class=\"so-panel widget widget_sow-accordion panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-24c3e75e3ca7-13941\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Questions Panel<\/h3><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"what-services-to-your-offer\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-what-services-to-your-offer\" aria-controls=\"accordion-content-what-services-to-your-offer\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWHAT SERVICES TO YOUR OFFER?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-what-services-to-your-offer\"\n\t\t\t\tid=\"accordion-content-what-services-to-your-offer\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>What services do you offer?<\/p>\n<blockquote>\n<p>We offer a range of services including proofreading, transcription, editing, and formatting. We also offer additional services such as translation and plagiarism checks.<\/p>\n<\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"how-much-do-your-services-cost\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-how-much-do-your-services-cost\" aria-controls=\"accordion-content-how-much-do-your-services-cost\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHOW MUCH DO YOUR SERVICES COST?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-how-much-do-your-services-cost\"\n\t\t\t\tid=\"accordion-content-how-much-do-your-services-cost\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>How much do your services cost?<\/p>\n<blockquote><p>Our prices vary depending on the service and the complexity of the task. We have different pricing options for proofreading, transcription, editing and formatting services. You can check our pricing page for more information.<\/p><\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"how-long-does-it-take-to-complete-an-order\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-how-long-does-it-take-to-complete-an-order\" aria-controls=\"accordion-content-how-long-does-it-take-to-complete-an-order\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHOW LONG DOES IT TAKE TO COMPLETE AN ORDER?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-how-long-does-it-take-to-complete-an-order\"\n\t\t\t\tid=\"accordion-content-how-long-does-it-take-to-complete-an-order\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>How long does it take to complete an order?<\/p>\n<blockquote><p>The turnaround time for an order depends on the service and the complexity of the task. We offer express services with a 24-hour turnaround for an extra cost.<\/p><\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"is-my-personal-information-and-document-safe\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-is-my-personal-information-and-document-safe\" aria-controls=\"accordion-content-is-my-personal-information-and-document-safe\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tIS MY PERSONAL INFORMATION AND DOCUMENT SAFE?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-is-my-personal-information-and-document-safe\"\n\t\t\t\tid=\"accordion-content-is-my-personal-information-and-document-safe\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>Is my personal information and document safe?<\/p>\n<blockquote><p>\u00a0Yes, we take the security and privacy of our clients' information and documents very seriously. All of our services are confidential and we use secure methods for the storage and transfer of data.<\/p><\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"do-you-have-a-satisfaction-guarantee\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-do-you-have-a-satisfaction-guarantee\" aria-controls=\"accordion-content-do-you-have-a-satisfaction-guarantee\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDO YOU HAVE A SATISFACTION GUARANTEE?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-do-you-have-a-satisfaction-guarantee\"\n\t\t\t\tid=\"accordion-content-do-you-have-a-satisfaction-guarantee\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>Do you have a satisfaction guarantee?<\/p>\n<blockquote><p>Yes, we guarantee that our clients will be satisfied with our services. We will work with our clients to ensure that they are completely satisfied with the final product.<\/p><\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\"\n\t\t\tdata-anchor-id=\"do-you-offer-refunds\">\n\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-do-you-offer-refunds\" aria-controls=\"accordion-content-do-you-offer-refunds\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDO YOU OFFER REFUNDS?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf218;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-ionicons\" data-sow-icon=\"&#xf209;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-do-you-offer-refunds\"\n\t\t\t\tid=\"accordion-content-do-you-offer-refunds\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>Do you offer refunds?<\/p>\n<blockquote><p>We do not offer refunds, but if you are not satisfied with our services, we will work with you to ensure that you are completely satisfied with the final product.<\/p><\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-13941-2-1\"  class=\"panel-grid-cell\" ><div id=\"panel-13941-2-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"hide-title panel-widget-style panel-widget-style-for-13941-2-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Image - FAQ-question.jpg<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-8771 aligncenter\" src=\"https:\/\/pro2110.customerpreview.com\/wp-content\/uploads\/Faq-question-transparent.png\" alt=\"\" width=\"253\" height=\"401\" \/><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13941-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13941-3\" data-stretch-type=\"full-stretched\" ><div id=\"pgc-13941-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13941-3-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"hide-title panel-widget-style panel-widget-style-for-13941-3-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Name and Phone Snippet<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\"><strong>Have more questions?\u00a0 Feel free to contact <br \/>\nat\u00a0<\/strong><\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13941-4\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13941-4\" data-stretch-type=\"full-stretched\" ><div id=\"pgc-13941-4-0\"  class=\"panel-grid-cell\" ><div class=\"panel-cell-style panel-cell-style-for-13941-4-0\" ><div id=\"panel-13941-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"hide-title panel-widget-style panel-widget-style-for-13941-4-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Bottom Footer - 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